Privacy Policy and Terms of Service
Effective Date: 1/30/2025
1. Introduction
Chris Davis Insurance Agency is committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with The Campaign Registry (TCR) requirements when you register and use our services to send and receive text messages.
2. Information We Collect
We may collect the following types of information:- Personal Information: Name, email address, phone number, and any other information you provide during registration.
- Usage Data: Details of the messages sent and received, including content, timestamps, and recipient phone numbers.
- Technical Data: None
3. How We Use Your Information
We use the information collected for the following purposes:- Service Provision: To enable you to send and receive text messages via our platform to service your insurance policy with us.
- Compliance: To comply with TCR requirements and other legal obligations.
- Customer Support: To assist you with any inquiries or issues you may have with your insurance policy.
- Analytics: To analyze usage patterns and improve our services.
Note: Information obtained as part of the SMS consent process won’t be shared with or sold to third parties.
4. Information on the types of messages the recipient can expect to receive.
For example:- Updates regarding your insurance policy status.
- Billing Notices.
- Proof of Insurance.
- Policy related information requested
Note: SMS messaging will only be used to service the insurance policies of our clients. SMS messaging will not be used for marketing purposes.
5. Information Sharing and Disclosure
We may share your information with the following parties:- TCR: To fulfill regulatory requirements and ensure compliance.
- Service Providers: Third-party vendors who assist us in providing our services.
- Legal Authorities: If required by law or to protect our legal rights.
Note: Your information will not be sold. Your information will not be shared with third parties for any marketing purpose.
6. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the following rights regarding your personal information:- Access: To request access to the personal information we hold about you.
- Correction: To request correction of any inaccurate or incomplete information.
- Deletion: To request deletion of your personal information, subject to legal obligations.
- Opt-Out: To opt-out of receiving marketing communications from us.
8. Standard messaging disclosures
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Chris Davis Agency. This includes SMS messages for appointment scheduling, appointment reminders, bill reminders, proof of insurance, billing notifications and other messages related to servicing your policy. Our SMS service will not be used for marketing purposes.- Messaging frequency may vary.
- Message and data rates may apply.
- You can opt out at any time by texting "STOP."
- For assistance, text "HELP" or visit our Privacy Policy and Terms of Service.
9. Changes to This Privacy Policy and Terms of Service
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.